Time and Gems

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Time and Gems

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Author: Kayle Stafford

I bought a black pvd/dlc rolex watch from time and gems not very long ago and the black started chipping off. I called Times and Gems immediately and asked for a replacement or refund but was denied and they told me that they don't cover DLC under warranty. The black PVD/DLC coated watches are just painted with junk. Stay away from Time and Gems. Good riddance to this shoddy company and all the crap they've put me through.

Danielle commented on 16 Feb 2012, 20:23:46
I bought a watch from time and gem on ebay and paid $5500 via wire only to find out its not 18k gold but gold-plated and is rubbing off all over my wrist! My wrist is actually turning red I paid extra for a diamond bezel, now they won’t refund the money. Their appraisal company is a sham. They do NOT honor their return policy if you find that your watch is gold-plated.

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