Orbitz - fraud adverstisement

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Author: Barbara Jurney

Orbitz ads, both on the internet and on TV are misleading. They say price guarentee if the price goes lower you will recieve a check back for the difference. Well no they are the ones who determine if the price is lower, if some one buys the exact same ticket as your and they will monitor it and let you know if the price is lower. So there is no way for the consumer to see if another person purchases a ticket at a lower price and you get the difference back as they promise. Also the ads mis-lead you to believe if the price goes down you will automatically get the difference refunded to you. There is no reason to buy early, as I did believing that I would get the lower rate if it came out. Also no reason to buy from Orbitz as they are not going to give you the difference. I also recieve an email teklling me they guarentee the lowest rate or you will get the difference on your next ticket, yet it would not open up any where to try and get the difference applied to my next flight. I will never use Orbitz again. And they had better not charge my credit card a fee after this flight.

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