Kia Dealership of Chantilly VA

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Author: Anonymous

Please beware if you are considering purchasing a car from this company. I purchased a used car on July 5 and only 5 days later discovered that I had no break lights. They fixed if for me "as a courtesy". Wasn't that nice of them?!

A couple of days ago, my car wouldn't start. After jump starting it, I was able to get to work. (1 hour away). When I tried to start it that evening, it again had to be jump started.

Kia claims they did a "gold check" on it and everything was working when I purchased the car. I think the only gold check they did was looking in the seats of the car for gold perhaps.

They wanted $229.95 to repair it. They claimed that "wear and tear" of the batter wasn't covered under my warranty. Seriously - a car I've owned for 5 weeks and made one payment on and you are going to charge me $229.95 for a "defective cell" in the battery?

This is crazy. If it's defective, then I didn't make it that way by "wear and tear". What a rip off. I'll never take my car there again for service.

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