Elite Jewelers

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Elite Jewelers

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Author: Walter

Went to Elite Jewelers in Landmark Mall to buy a wedding band for my wife and myself. Ended up finding one we liked for her so we asked if they had one for me too. Luckily, I knew exactly what I wanted. A white gold comfort fit mill grain edge wedding band. I was told that they did not have one in stock but they would order one for me. Soon enough they called and let me know that my ring had arrived. My wife went to pick it up while I was at work and I couldn't wait to see it. As soon as I got home I ran over to check it out and it looked great, except for one Major problem. It wasn't comfort fit. I paid extra money to have a comfort fit band and I guess they just thought I was some dumb kid who would not know the difference. We immediately took the ring back that night explaining that it was not a comfort fit band and we were told that comfort fit means its "comfortable on your finger". My wife and I just looked at each other with shock. Could they be serious?!? We left the ring with them so they could call the manufacturer to verify that they sent them the correct ring and they would give me a call back the next day. Sure enough after three weeks I had still never heard back. (Luckily I had a back up I could use to get married with) After three weeks (and Mastercard telling us we needed to try to work it out) I called Elite Jewelers and they said that they got a new one from the manufacturer. Sure enough, it was the exact same ring. These people are crooks. I will never do business with them again and I will make sure everyone I know is aware of these thieves.

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